Videos

  1. Overview
  2. Videos

Channel Automation Broadcast Walkthrough

Livechat Tools and how to use them on your Workspace

Using Your Media Library

Agent Chatting within Channel Automation

How to Enable browser Push Notification for LiveChat

There are many other things you want to get notified and pick up the conversation at the right moment! With this browser push notifications, you can easily set up triggers anyw ...

Building Flows on Channel Automation

How to Use Channel Automation's Email Builder

Tour of Live Chat - Boards and Assigning Agents

How to Authenticate your Domain with ANY DNS server

Regardless of your DNS provider, the steps to complete the process is very similar. Please watch the video to see how it done.

How to Automatically Move user to specific Board

Hi there! In this video, I'll show you how to set up a workflow in Channel Automation that will automatically move a prospect to a specific board when a certain tag is applied. ...

How creating SMS Sequence

Using Dynamic Tags on Channel Automation

NFC Tokens with Channel Automation

How to Enable Email Sends

LiveChat Agent Analytics

🚀 Discover the performance of your Live Chat Agents with our new report! Agents' performance, including the number of messages sent, replies, conversations assigned, and conve ...

How Create Keyword Trigger

Learning your Channel Automation Dashboard

How to Create SMS Campaign

How to Create SMS Campaign

Tour of our Live Chat - Layout and Conversation Status

Uploading Users/Leads to Channel Automation

Channel Automation Telemarketing Hour Settings

Global Search - See your lead status' all in one place